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Do you offer repairs or pickup?
No. We sell exclusively online. Our registered office does not receive visitors, and pickup is not available. Warranty service for products sold by us is handled remotely.
Where do you ship, and how much does shipping cost?
Currently within Canada only. Rates depend on the address and package and are displayed at checkout based on services available through Shippo.
How can I check compatibility?
Compare the model, part numbers, number of pins and connector with your part. Email info@ceo-canada.com with photos if you are unsure.
Can I return a product?
For a voluntary return, contact us within 30 days of delivery. The product must be unused and uninstalled. The buyer pays return shipping, and a restocking fee of 10% of the product price before taxes applies. See the full policy for details and legal exceptions.
What warranty do you offer?
A one-year commercial warranty for covered defects. Before 90 days: a new replacement product with return of the defective product. From 90 days to one year: repair or replacement at our discretion. Contact us before any return. Reasonable shipping costs are covered for covered defects; legal warranties remain applicable.
How can I get help?
Email info@ceo-canada.com with your question or order number.
Last updated: November 7, 2026