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Privacy officer and contact
Centre Électronique de l’Outaouais inc. is responsible for processing personal information in connection with its store. To contact the person responsible for protecting personal information, email info@ceo-canada.com or write to 5 Chemin Groulx, Cantley, QC J8V 3M6, Canada, attention: Privacy Officer.
Information and purposes
We process the information needed for orders and service: name, email address, billing and shipping addresses, telephone number when required for delivery or the order, order contents and communications with us.
The website may also process technical information needed for operation and security, including IP addresses, connection logs and session data. Reviews you choose to publish may display your public name and the content you submit.
This information is used to process purchases, deliver products, manage payments, returns and warranties, prevent fraud and meet our obligations. A customer account allows you to view orders and saved information. Only send information relevant to your request.
Service providers and access
Stripe processes payments. Shippo and carriers process the information needed for shipping. Bluehost provides hosting. Authorized staff handling orders, customer service and technical administration may access the information needed for their duties.
Full card details are processed by Stripe and are not retained by us in order records. When saving a payment method is offered and selected, the payment provider manages it.
Some service providers may process or host information outside Quebec or Canada, where it may be subject to local laws. We do not sell your personal information.
Cookies and choices
Cookies and similar technologies help maintain your cart, login and certain security functions. Blocking these cookies may prevent the store from working.
Optional analytics, advertising or tracking tools, if enabled, must be presented in the privacy choices and only start after your consent when required. You can withdraw this consent using the choices provided; this does not affect previous lawful processing.
Promotional communications requiring consent are optional. You can unsubscribe using the link provided or by contacting us.
Retention and rights
We retain information for as long as needed for the purposes described, accounting and legal obligations, and handling claims, then destroy or anonymize it in accordance with applicable rules.
You may write to us to request access, correction, withdrawal of consent or, where provided by law, deletion or disclosure of your information in a structured format. Reasonable verification of your identity may be required. Certain obligations may limit deletion.
For a privacy question or complaint, contact the Privacy Officer at info@ceo-canada.com. We take reasonable protective measures appropriate to the information processed; no electronic transmission can be guaranteed risk-free.
Last updated: November 7, 2026